AI Receptionist for HVAC & Home Service Businesses
Never Miss Another
Service Call
Accueo Desk answers inbound calls, captures customer information,
identifies urgency, captures lead information, and sends follow-up
notifications to HVAC businesses — even when technicians can’t answer
the phone.
24/7 AI Call Answering
Automatically answers missed calls and speaks naturally
with customers.
Lead Capture
Captures customer name, phone number, service issue,
urgency, and follow-up details.
Instant Notifications
Sends immediate notifications so HVAC businesses never
miss important customer calls.
SMS Consent & Messaging Policy
Customers contact Accueo Desk by calling an HVAC business
phone number to request service or assistance.
Before any SMS message is sent, callers are informed:
“We may send you a text message regarding your service
request, appointment updates, or follow-up communication.
Reply STOP to opt out at any time. Do you agree to receive
text messages?”
The caller must verbally respond “Yes” before SMS messages
are sent.
Consent records are retained as part of customer
communication records associated with the service request
and phone number.
Example message:
“Hi John, thanks for contacting Accueo Desk regarding your
HVAC service request. A technician will follow up shortly.
Reply STOP to opt out.”
Contact & Support
Questions regarding support, messaging consent,
service requests, or privacy may be directed to:
support@accueodesk.com
Accueo Desk provides AI receptionist and customer
communication services for HVAC and home service businesses.