Accueo Desk ("Accueo Desk", "we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when using our website, products, and communication services.
Accueo Desk provides an AI-powered receptionist and lead capture platform for HVAC businesses. Our services may answer inbound calls, collect customer information, capture service-related details, prioritize urgency, and provide service-related communications when consent is provided.
We may collect:
We use collected information to:
Accueo Desk may send transactional SMS messages related to HVAC service requests, appointment coordination, or customer follow-up only after consent is provided.
By consenting during a phone interaction or service workflow, customers agree to receive service-related SMS communications.
Message frequency varies. Message and data rates may apply.
Reply STOP to unsubscribe at any time. Reply HELP for assistance.
Consent to receive messages is not a condition of purchase.
We do not sell customer personal information.
We may share information with service providers that help us operate communication, hosting, analytics, and platform infrastructure.
We retain information for as long as reasonably necessary to provide services, maintain records, comply with legal obligations, and resolve disputes.
We take commercially reasonable steps to protect customer information from unauthorized access, disclosure, alteration, or destruction.
Our services may rely on third-party providers for hosting, telephony, communications, analytics, and cloud infrastructure.
If you have questions about this Privacy Policy, contact:
Accueo Desk
Hanover, MD 21076
Email:
support@accueodesk.com